We submitted seven non standard requests and I was told yesterday that we are prohibited from submitting any more non standard requests. I am happy to report that each of them were granted even though it took some leg work to get them handled by doing some of my own investigation/research. My SR worked closely with us and the costing department to get them approved and I find her support extremely valuable. She mentioned that she got her hand slapped because the requests were being added. The longer it took for us to get approved, the more time it allowed me to mull over our selections/upgrades/customs. The only problem I am having with this response is that the email to my SR read in the subject line: "Customs Closed to the Proctors." What!?? We gave them our non standard requests back in February and they refused to look at them because our loan wasn't approved. Our contract was finalized yesterday and we are still in limbo because of the newest request to add the front porch to Elevation C. Until then, we do not have a confirmed pre construction meeting or breaking ground date. We are tentatively on the schedule to break ground on September 9 which I believe looks promising because we are already two weeks into the DSR with the county for the front porch. They estimated that it would take 2-4 weeks to get the approval which means we still have at least two weeks to make any adjustments; however, she is telling me that they refuse to take another request except the one for the front porch once it is approved. We do have one final request because of the change from Elevation from E to C but they will not consider it!!! Would you cause a stink and persist that they consider the request or would you be content with the customs closing SIGN!! As it stands, my SR said, they will not allow her to do it. Would love your feedback?
****Here is our request: Once we reverted back to Elevation C we intended to choose the all brick option which we later learned that Elevation C isn't built with all brick; only A & B. It does come in all vinyl; however, they do not offer the all vinyl in our community; nor did we want all vinyl. Our last request is for Elevation C with the partial brick veneer front with the brick extended around the entire garage instead of just the bottom. This does not seem out of the ordinary because every home in our community (with the exception of one home on the South Side of the Chapel) has brick around the entire garage, so we thought why not ask for it. But we are still in limbo and I really don't see what the big deal is for this request because it's standard with most of the homes. Not to mention, it will only take a week, maybe two, which is pushing it to cost out the brick around the garage which would definitely return with pricing before the front porch request because it had to go through the review board especially since they want to offer Elevation C with the front porch to future home owners in our community.